Accessibility Commitment for Gardeners New Addington

This accessibility statement explains how users can access and use the Gardeners New Addington website, including the steps we take to support different access needs. Our aim is to provide a reliable, usable online experience for all visitors in the New Addington area and beyond, including disabled users, older people, and anyone using assistive technology.

Our Accessibility Standards

We aim to meet the Web Content Accessibility Guidelines version 2.1, at the AA level. These guidelines are recognised as an international standard for making web content more accessible. By working towards WCAG 2.1 AA compliance, we seek to ensure that the Gardeners New Addington website is perceivable, operable, understandable, and robust for as many people as possible.

Accessibility is an ongoing process. We review our content, design, and code regularly so that the website remains usable for people with different levels of sight, hearing, mobility, and understanding.

Screen-Reader Support

The Gardeners New Addington website is designed to work with modern screen-reading software. We use clear page structures so that screen-reader users can understand content in a logical order. Headings, paragraphs, and lists are marked up so that they can be navigated easily by assistive technology.

Images that convey important information are given alternative text where possible, enabling screen readers to describe them. Decorative images are either avoided or used in a way that does not interfere with accessibility. Where we describe gardening services or local New Addington gardening projects, we aim to ensure that the written text provides the same information that a visual user would see.

Keyboard Navigation

The website is designed to be fully navigable using a keyboard alone, without the need for a mouse or touch screen. Visitors can move through links, buttons, and form fields using the keyboard, helping users who rely on keyboard input or assistive switches.

We aim to keep a clear and visible focus style so users can see which element is currently selected. Navigation menus are structured to be predictable and consistent, so that people can quickly find information on gardeners and gardening services in New Addington using only the keyboard.

Readable Content and Layout

We aim to write content in clear, plain language so that more people can understand it. Sentences are kept as simple as possible, and we avoid unnecessary jargon when describing gardening work or services in the New Addington area.

Pages are designed to be responsive so they can be viewed on different screen sizes. Text can usually be enlarged using browser settings without loss of content or functionality. Colour contrast is selected to support readability, especially for users with low vision or colour vision deficiency.

Known Limitations

While we work to achieve WCAG 2.1 AA compliance, some content may still not yet fully meet these standards. For example, occasional documents or older content may not have perfect heading structure or alternative text. We are continually reviewing and improving these areas as part of our commitment to accessibility for gardeners and residents in New Addington.

How to Request Help or Report an Accessibility Issue

If you experience any difficulty using the Gardeners New Addington website, or if you find content that is hard to access with a screen reader, keyboard, or other assistive technology, you can contact us to request support.

When you get in touch, please describe the page or gardening information you were trying to use, what went wrong, and what device or software you were using. This helps us investigate and improve the website. We take accessibility feedback seriously and will work to address any problems where it is reasonable to do so.

Ongoing Improvements

We are committed to maintaining and improving accessibility as our gardening services in New Addington develop. As we add new content or features, we review them for accessibility and update this statement when important changes are made. Your feedback and experiences play an important role in helping us make the website more accessible for everyone.